FAQ

Frequently Asked Questions (FAQ)

How long does shipping take?

Shipping usually takes 7–15 business days.

Do you ship internationally?

Yes, we ship to Germany, Europe, the USA, and many other countries.

Can I return my order?

Yes, we offer returns according to our return policy.

How can I track my order?

Once your order is shipped, you will receive a tracking number by email.

Are your products suitable as gifts?

Absolutely! Our products make great gifts for animal lovers.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods.